Delivery: Made to order

Every item is individually hand cut and sewn to support mindful ways of consumption. All of our garments are made-to-order and delivered in an estimated timeframe of 3 weeks.

Some sizes in certain pieces are currently in-stock. View our ready to ship collection here.

New Zealand
Complimentary overnight delivery once your garment is complete. Tracking details are e-mailed to you once your parcel is on the way.

Australia
$25nz traced international post. 3-5 working days for delivery once your garment is complete.

Rest of the world
$40nz traced international post. Up to 10 working days for delivery once your garment is complete.

Returns
As all of our items are made to order, we ask that your select your items carefully. We want to ensure that you are happy with your selections and provide a 7 day returns policy from the arrival of your new piece.

All garments excluding ones purchased on sale or promotion can be returned for an exchange in style, size or a one year credit note.

Items must be in their original condition with tags and we reserve the right to refuse returns if signs of wear are visible or are outside of the specified date.

Please return your order using a traceable method as we are not responsible for any lost packages.

Damages
If your item arrives and appears to be damaged upon delivery, you must let us know immediately. Any damaged items past 14 days will not be accepted.

Please email us at info@ellislabel.com to query your order prior to your return.